Igor Ignatev is an experienced Service Manager in Customer Support, currently leading the customer support team at FundCount, a fintech company since 2023. With over ten years in IT support, Igor has progressed from technician to manager, focusing on project release and change management while applying ITIL methodologies. Previously, Igor held positions at Netcracker Technology, where they managed tiered support teams, and served as a product consultant for Blookd, developing an MVP for a beauty industry platform. They possess a strong background in team management and customer relations, consistently maintaining high client satisfaction and operational efficiency.
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