Rowena Rodrigues is a Senior Technical Support Analyst at Fundserv Inc., with a tenure beginning in April 2007. Notable contributions include the development of business processes for client onboarding, mergers, and back office changes, alongside identifying operational efficiencies to enhance client experiences. Rowena has played a critical role in supporting Data Centre migrations and server upgrades. Prior to this role, Rowena was a Technical Support Analyst at Fundserv Inc., providing support during Business Continuity and Disaster Recovery initiatives, and troubleshooting client issues. Rowena also served as a Mutual Funds Operations Specialist at BMO Nesbitt Burns from August 2000 to April 2007, where responsibilities included processing mutual fund orders and resolving client account discrepancies efficiently. Education was completed at the University of Mumbai.
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