Julia Rouvinen is a Specialist at Funidata Oy, focused on customer success, communications, and translation for software catered to higher education institutions since September 2020. Prior experience includes serving as a Student Adviser at the University of Helsinki, where Julia provided guidance and organized events for students, and as an Editorial Intern at Into Kustannus, where Julia prepared literary works for publication and evaluated manuscripts. Julia's background also includes internships related to student information systems and various roles in customer service, including positions at Glitter International AB and Tykkimäki Amusement Park. Julia holds a Master of Arts degree in English Philology from the University of Helsinki, as well as minor studies in Marketing from Aalto University and a Master of Arts in English Linguistics and Literature from the University of Zurich.