Deidra Grimm

Deidra Grimm is currently a Business Analyst at Funko, where responsibilities include facilitating project launches by aligning departmental expectations and leading Sprint grooming and planning sessions. Previously, Deidra served as a Digital Support Engineer at Funko, defining and implementing major incident processes and managing an average of 120 support tickets monthly. Earlier roles as a Digital Support Engineer at TEGNA and a Programmer Analyst at Cognizant involved ticket resolution, application security, knowledge base creation, and leading teams. Deidra’s experience spans multiple companies, including Gannett | USA TODAY NETWORK, where incident management and onboarding of new applications were key responsibilities, along with earlier positions in sales and customer service. Education includes a High School Diploma from Chambersburg Area Senior High School.