William Heap

Enterprise Account Manager

William Heap is an experienced professional in account and customer success management, currently serving as an Enterprise Account Manager at Funnel since April 2020, focusing on large global organizations. Prior roles at Funnel include Enterprise Customer Success Partner and Customer Success Manager, where responsibilities revolved around contract renewals and maximizing client value. Previously, at PriceRunner from December 2011 to March 2020, William managed major clients as a Key Account Manager, alongside roles that involved operations and client support. Earlier experience includes positions at Omnicom Media Group and TV4, specializing in TV commercial campaign planning and execution. William holds a Bachelor's degree in IT and Communication Science from Stockholm University.

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