韡䕒 康

韡䕒 康 has over 5 years of professional experience. From 2022 to present, they have been working as a User Operation Manager at FunNow. From 2017 to 2021, they worked at KKBOX in various roles, including Performance Marketing Project Assistant Manager, Loyalty Marketing Specialist, and Loyalty Marketing Assistant. At KKBOX, they introduced CRM platforms to improve work efficiency and reduce maintenance costs, integrated member communication plans of different departments, developed lifecycle programs and planned a limited event to drive engagement, engineered multi-channel marketing to optimize communication efficiency, created automated email campaigns for real-time communication, and reorganized sending process to improve contact rate. They also executed lifecycle programs by copywriting personalized and instant messages, improved epaper response rate by redesigning the format, content optimization, and A/B testing method, and analyzed multi-channel marketing performance and members data to provide customer insights and communication strategies. From 2016 to 2017, they worked as an Operating Intern at JackerCleaning 群客洗衣.

韡䕒 康 attended National Taiwan University from 2013 to 2017, where they earned a Bachelor's degree in International Business.