Cecilia Cheng is a hands-on operations strategist with extensive experience in driving operational and financial improvements across various organizations. They served as Director of Customer Operations at Lemonade, where they developed strategies that yielded significant cost savings and operational efficiencies. Previously, Cecilia held key roles at AIG and Barclays Capital, leading initiatives that enhanced expense management and streamlined project implementation. Currently, they are pursuing a Bachelor of Science in Business Administration with a concentration in Accounting at Boston University while contributing as a fellow at the NYC Department of Environmental Protection through FUSE.
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