Fuse is an insurtech platform that connects various insurance products from many insurance companies with multiple distribution means, channels, or partners. They deploy the latest cutting edge technology to make insurance easy and affordable for anyone. Their platform support primarily 3 business models, namely Business-To-Agents/Brokers (B2A), Business-To-Customers (B2C), as well as Micro Insurance (B2B2C).

Finance

Information Technology

FUSE Group

FUSE Group's headquarters in Jakarta, Indonesia

This department focuses on the design, development, and maintenance of software applications.

Software Development

The Relationship and Customer Service Team at FUSE Group is responsible for managing client interactions and ensuring customer satisfaction across all its business models (B2A, B2C, and B2B2C). Their roles include building and maintaining strong relationships with insurance agents, brokers, partners, and customers, handling client inquiries and claims efficiently, and providing exceptional service to maintain high levels of client engagement and satisfaction. This team leverages advanced technology to streamline these processes and make insurance more accessible and affordable for everyone.

Relationship and Customer Service

This department oversees the development and delivery of products, ensuring they meet market needs and align with company strategy.

Product Management

This department focuses on managing and nurturing client relationships to ensure satisfaction and engagement.

Client Relations

The Marketing Team at Fuse Group focuses on promoting the insurtech platform across various channels to enhance brand visibility and drive user engagement. They develop and implement strategic campaigns, create compelling content, manage public relations, and leverage creative design to highlight Fuse's innovative insurance solutions. The team collaborates closely to support and amplify the company's B2A, B2C, and Micro Insurance business models through targeted growth marketing efforts.

Marketing

The Finance Team at FUSE Group oversees financial planning, analysis, and reporting, ensuring the company's financial health and regulatory compliance. They manage budgeting, forecasting, and financial strategy, while also handling accounting operations, including audits and tax filing. This team plays a crucial role in driving business growth by providing strategic financial insights and managing investments and funding.

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Other teams

Relationship and Customer Service

Product Management

Client Relations

Marketing

Finance Team