Fernando Douer has a work history that spans over two companies. Fernando started their career with The Mortgage Center of America in 2002 as a Loan Processor and Computer Administrator. In this role, they supported the transition of the branch to an in-house loan-processing center and ensured a positive customer experience throughout the process.
In 2008, Fernando joined Fusion Connect as a VIP Technical Support / Account Manager. Fernando was promoted to support VIP clients and was responsible for troubleshooting issues related to hosted Microsoft Exchange accounts. This included networking issues, security permissions, desktop problems, server settings, email flow analysis, VoIP support, and involvement with Azure. Fernando quickly familiarized himself with the company systems, database, and client companies to effectively support the high-growth stage.
Fernando Douer's education history includes attending Broward College in 2001, where they pursued an Associate's degree in Science in Networking Services Technology Microsoft MCSE. Fernando completed this program in 2005. In 2011, Fernando attended Broward College again for a short period to study Implementing and Managing Microsoft Exchange Server 2010. No degree was specified for this program.
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