Lee Apte

Systems Support Technician at Fusion Connect

Lee Apte has a diverse work experience spanning over several decades. Lee began their career in the United States Air Force as an E-4 Sergeant and served from 1974 to 1978. After their military service, they worked for Xerox Corporation in various roles, including Office & Network Support Analyst, Network Support Specialist, and Customer Education Trainer. During their time at Xerox, they maintained Ethernet LAN, administered Audix digital voicemail system, updated hardware and software for over 200 computers, and delivered PC training classes.

In 2005, Lee joined AFC Communications Inc as a Network Analyst and worked there until 2008. Lee then transitioned to a role as an I.T. Analyst at Botwin Communications from October 2008 to February 2009.

Lee's career continued with positions at Manhattan Associates, Rollings Corporation, Veredus Corporation, and Computer Advisors LLC, where they served as a Sarbanes Oxley Compliance Analyst, Windows 7 Helpdesk position, Owner, and Windows 7 Migration Team Member, respectively.

In 2011, Lee joined Broadvox as a Help Desk/Deskside Analyst (Systems Administrator), where they provided technical assistance, troubleshooting, and support to end-users. Lee was responsible for the installation, configuration, and maintenance of corporate desktops, laptops, mobile devices, and printers. Lee'srole also involved providing support for hardware, peripherals, and network access and monitoring and modifying Broadvox's systems.

Currently, Lee is working at FusionConnect as a Systems Support Technician, where they continue to provide technical assistance, troubleshooting, support, and advice to end-users. Lee handles the installation, configuration, and maintenance of corporate desktops, laptops, mobile devices, and printers. Lee possesses strong customer service skills and a demonstrated ability to solve problems and communicate effectively while working with others in a team environment.

Lee Apte's education history includes a Bachelor of Business Administration (BBA) degree in Information Systems Technology from Almeda University, obtained in 2006. Additionally, Lee attended New Horizons, although the specific degree and field of study are unknown as no further information is provided. In terms of certifications, Lee obtained a CompTIA Security + certification from CompTIA in January 2011 and a Cisco Certified Entry Networking Technician certification from CISCO in December 2009. It is unclear if Lee obtained a CompTIA A+ or CompTIA Network + certification as the information is not provided. Finally, Lee also has a Xerox Lean Six Sigma (Yellow Belt) certification from MoreStream University, although the month and year of obtaining this certification are unknown.

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Timeline

  • Systems Support Technician

    January, 2014 - present