William M.

William M. has a diverse range of work experience in the telecommunications industry. William currently works at Fusion Connect as a Tier 3 Ops Engineering Manager. Prior to this, they worked at Phillips 66 as a Network Project Analyst.

From 2019 to 2021, William served as a Unified Communications Manager at Standley Systems. In this role, they managed a team of engineers to provide installation and service support. William also focused on supporting SMB and Enterprise sales teams with various VoIP, SIP, network, firewall, and wireless opportunities.

Before that, from 2017 to 2019, William worked as a Network Engineer at NGL Energy Partners LP. William was responsible for designing, deploying, and managing the voice and data network infrastructure for multiple locations. William also handled service provider management and various voice infrastructure technologies.

From 2006 to 2017, William was a Telecomm Engineer II at Tulsa Public Schools, where they maintained a virtualized Cisco Unified Communications infrastructure. William also performed network troubleshooting, equipment maintenance, and switch installations.

In 2005, William briefly worked as a Sales Associate at Mega Life and Health. Prior to that, from 2002 to 2005, they were the Owner/Operator of VataComm, LLC, a telecommunications company specialized in phone system sales and engineering. William also worked as a Telecomm Sales Manager at Communications Contractors from 2001 to 2002, and as a Telecomm Technician I at EIS Communications from 2001 to 2001.

Their earliest work experience was at WorldCom, Inc. in 2000, where they served as a Remote Maintenance Tech and provided troubleshooting for voice and data circuits.

Overall, William's work experience showcases their expertise in telecommunications, network engineering, and sales.

William M. started their education at North Texas High School from 1988 to 1992, where they obtained a High School Diploma with a focus on Mathematics and Computer Science. In 2009 and 2010, they attended Global Knowledge for Information Technology studies. In 2011 and 2012, they trained at Cisco Training in Computer Systems Networking and Telecommunications. From 2013 to 2015, William pursued a degree in Business Administration and Management, General at Tulsa Community College. Later, in 2015, they enrolled in Southern New Hampshire University, where they studied Business Administration and Management and graduated with a Bachelor of Business Administration - BBA in 2025. Additionally, William obtained various certifications, including Nortel Certified Technology Specialist from Nortel Networks in 2007, NSE 2 Network Security Associate from Fortinet in 2020, and NSE 3 Network Security Associate from Fortinet in 2021.