Bethan Bailey

Bethan Bailey is an experienced compliance professional with a solid background in monitoring and managing regulatory compliance across various organizations. Currently serving as Compliance Monitoring Manager at Future since March 2021, Bethan previously held positions as Senior Compliance Officer at both Future and GoCo Group, and Interim Compliance Manager at the Equality and Human Rights Commission in Wales. With a notable tenure at Centrica from 2012 to 2020, Bethan was involved in assurance reviews and compliance monitoring within the complex energy sector, also managing compliance activities at British Gas from 2007 to 2012. Key achievements include leading initiatives to streamline complaints management, deploying new quality guidelines, and analyzing performance data to enhance operational standards. Educational background includes attending Llantwit Major Comprehensive, where studies were completed from 1999 to 2006.