Concetta Scalisi

Concetta Scalisi is a community advocate and customer specialist at FutureLearn since November 2019, where responsibilities include supporting and enhancing the online learner experience, as well as identifying and resolving technical issues. Previously, Concetta served as a community support associate and held roles such as DP certification administrator and travel assistant, demonstrating expertise in customer support, data management, and customer service across various sectors. Prior experience includes roles at Moss Bros Group Plc, myhotels, and London Elizabeth Hotel, with a solid foundation in administrative support, travel arrangements, and client relations. Concetta's education includes studies at Lewisham Southwark College and Istituto Leonardo Da Vinci in Rome.