Federica Babbi is a Senior Key Account Manager at Futurely, where they oversee the onboarding and renewal processes for a portfolio of 30 clients, including notable brands like Luxottica and Gucci. They focus on identifying upsell and cross-sell opportunities to enhance business growth and customer value, and they conduct webinars to improve employee retention. Previously, Federica worked at Kayros Onlus as an educator, supporting youth facing legal challenges. They received a Master's degree in Educational Sciences from Università Cattolica del Sacro Cuore, where they also served as a tutor.
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