Sergei Ivanov

Sergei Ivanov is an experienced leader in customer support and experience, currently serving as the Head of Fully-Remote Customer Support Teams at Futuremedia since December 2022. Previously, Sergei held key positions at Multiloginapp, where responsibilities included establishing and leading customer support and experience teams, and at Linnworks as a Technical Support Specialist. Sergei's career also includes leadership roles at TransferWise and Kingswin, focusing on customer service operations and team development. Early experiences include providing customer support at IGT and Arvato Services, showcasing a strong foundation in delivering high-quality assistance across various sectors.