Simona Miteva has a solid background in customer service, having worked at various companies in roles focused on client support. Miteva began as a Customer Support Representative at TELUS International from June 2019 to November 2022, followed by a position as a Customer Service Advisor at Concentrix from November 2022 to July 2024. Currently, Miteva serves as a Customer Service Executive at Futuremedia, a role held since July 2025, and previously worked as a Customer Service Associate at TTEC from January 2025 to June 2025. This experience highlights Miteva's continuous commitment to enhancing customer satisfaction and support.
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