Monisha Gracelin is a certified Pega Decisioning Consultant with 4 years of experience in designing and delivering customer-centric solutions using Pega CDH. Currently serving as a Decisioning Architect at FutureproofAI, Monisha specializes in 1:1 Operations Management, real-time decisioning, and next-best-action strategies. Prior to this role, Monisha worked as a System Engineer at Tata Consultancy Services. Monisha holds a Bachelor of Engineering in Computer Science from Sri Sai Ram Institute of Technology, which was completed in 2021.
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