Michael Herman

Michael Herman is an experienced IT professional with a strong background in desktop support and management. Currently serving as a Desktop Support Analyst at Fuzion Analytics since August 2012, responsibilities include end-user support, Active Directory management, and overseeing hosted Exchange services for over 100 mailboxes. Notable achievements include renegotiating an email hosting contract to save the company $24,000 annually and managing various security and communication systems. Prior roles include Information Technology Manager at PCI Solutions, where Michael managed server operations and workstation updates, and Director of Management Information Systems at both Design Printing Company, Inc. and Performance Press Inc., overseeing computer systems and administration. Michael's educational background includes an Associate of Science in Dental Laboratory Technology from Indiana University Purdue University.