Scott Broadley

Chief Customer Officer at FYLD

Scott Broadley has a diverse work experience in various roles and industries. Scott most recently worked at FYLD as the Director of Growth (Americas) since June 2022. Prior to that, they were the Customer Success & Growth Lead at FYLD from November 2020 to August 2022. Additionally, they briefly served as the Product Growth Manager at FYLD in October and November 2020.

Before joining FYLD, Scott worked at Verv where they held multiple roles. Scott was the Strategic Partnerships Manager from March 2020 to September 2020. Prior to that, they worked as the Head of Product and Customer Experience, leading a team responsible for delivering a great customer experience. Scott also served as the Product Owner for the Customer Journey and as the Manager of Customer Experience and Success, where they built systems and processes to support customer operations and implemented various tools and APIs.

Scott started their career at National Instruments, where they worked as an Applications Engineering Team Lead, Sales Development Engineer, and Applications Engineer as part of the Engineering Leadership Programme.

Scott also has experience in sales, having worked as a Sales Assistant at Honda - Barretts of Canterbury.

Furthermore, Scott has worked in research and development roles, both as a part-time Research and Development Engineer and as a Research and Development Intern at EMS Radio Fire & Security.

Overall, Scott Broadley's work experience spans various positions in growth, customer success, product, partnerships, and engineering across different industries.

Scott Broadley completed their A Levels in Maths, Physics, and Economics at St. Martin's Sixth Form in Brentwood from 2007 to 2009. Subsequently, they pursued a Master of Engineering (MEng) in Electronic and Communications Engineering at the University of Kent, graduating in 2015. In March 2016, Scott obtained the certification of a Certified LabVIEW Associate Developer (CLAD) from the National Instruments institution.

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