FYLD brings real time, remote site visibility to field force operations, leveraging rich data (video, voice, text) collected by field workforces to build a shared view of operations. It enables data driven decisions to be made in real time, allowing a day's operations to be safely delivered. The shift from reactive, sample based ways ofworking to proactive focused interventions drives rapid and high ROI for customers (2 weeks to ROI, by 6 weeks ROI of 8-12 x license fees).As data sets build up, FYLD customers deploy data led process redesign, dynamic scheduling and break down operational silos, achieving even higher ROI.helps utility field teams and managers to make data-driven decisions in real-time. FYLD strips away the need for time-consuming and burdensome administration, while equipping field workers and team leaders with the insights they need to make better, data-driven decisions.

Security

Software

FYLD

FYLD's headquarters in London, United Kingdom

This department provides comprehensive assistance and technical support to ensure smooth operations and effective communication across the organization.

Support Services

The Engineering Team at FYLD is responsible for developing and maintaining the core platform that enables real-time, data-driven decision-making for field force operations. This includes leveraging machine learning algorithms to analyze rich data (video, voice, text) and integrating these insights into user-friendly software solutions. The team collaborates to build robust, scalable systems, ensuring the platform is efficient, reliable, and can deliver rapid ROI for customers.

Engineering Team

The Leadership Team at FYLD is responsible for steering the company's strategic direction, overseeing operations, and driving business growth. Key functions include setting company vision and goals, ensuring customer success, fostering innovation, managing commercial relationships, and developing advanced technological solutions. This team collaborates to create a data-driven culture that empowers utility field teams to make effective, real-time decisions, thus maximizing ROI for customers.

Leadership Team

The Account Management team at FYLD is responsible for maintaining and strengthening relationships with key clients. They ensure customers maximize their ROI by leveraging FYLD's data-driven solutions for real-time site visibility. The team provides strategic insights, oversees account operations, and delivers proactive support to help clients optimize their field operations and workflows.

Account Management

This department focuses on ensuring customer satisfaction and retention through effective engagement and support strategies.

Customer Success Management

This department provides strategic guidance and oversight for the organization.

Leadership Council

The Product Management team at FYLD focuses on defining the product vision and strategy to enhance field force operations through real-time, data-driven insights. They work on prioritizing and managing the lifecycle of new features, gathering and analyzing user feedback, and ensuring alignment with the company's objectives. Their goal is to drive ROI for customers by continuously improving the platform's functionality and user experience.

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Other teams

Engineering Team

Leadership Team

Account Management

Customer Success Management

Leadership Council

Product Management