Smita Gaur

Customer Success Ninja at Fyle

Smita Gaur is a professional in customer success currently working at Fyle since June 2022. Prior to this role, Smita served as Marketing Team Lead Intern at Shoppers Stop from January 2022 to April 2022, where oversight of 31 stores on Google My Business resulted in a total of 555K impressions. Smita also gained valuable experience as a Marketing Intern at Shoppers Stop in mid-2021, managing ten stores and analyzing performance metrics through GMB analytics. Earlier experience includes a tenure as Store Manager at Bata India Limited, where management of a 20M store led to a significant reduction in shortage costs. Smita holds a Master's degree in Fashion Management with a focus on Marketing from the National Institute of Fashion Technology, completed in 2022, and a Bachelor's degree in Fashion/Apparel Design from FDDI, earned in 2018.

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