Taranjot Singh

Taranjot Singh is a Customer Success Executive at Fyle. Taranjot has previously worked as a Facilitator and analyst at Valued Epistemics from August 2018 to October 2020. Taranjot is a keen analyst with excellence in gathering and understanding requirements of the customers. Taranjot is responsible for coordinating with operations teams and authorised people to deliver the service within fixed deadlines. Taranjot also meets NPS target every month focusing on customer satisfaction and retention. Taranjot has also delivered product messaging through Marketing Webinars. Taranjot is also responsible for communicating customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints. In addition, they are also responsible for training and development of new recruits and scheduling effective training plans.

Their manager is Shubhayu Chaudhury, Customer Success Lead. Taranjot Singh works with Arshiya Mankar - Customer Success Implementation Executive, Bency Ann Varghese - Customer Success Executive, and Sweta Kumari - Customer Success & Analyst Intern.