Anna Stepanova is a Customer Success Manager with over three years of experience in the IT and iGaming industries, focusing on team leadership and workflow optimization. Currently serving as a Key Account Manager at FYST, Anna oversees client onboarding and maintains long-term business relationships while analyzing merchant data to enhance performance. Previously, Anna worked at Uplatform as a Customer Success Team Lead, where they directed a team of eight, improving efficiency through JIRA customization and successfully managing a diverse client portfolio. Anna holds credits towards a Master’s degree in Marketing/Marketing Management from Škoda Auto College. Fluent in English, Czech, and Russian, Anna resides in the EU.
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