G2 is the largest and most trusted software marketplace, helping 80 million people every year make smarter software decisions based on authentic peer reviews.

Consumer

Internet

Technology

G2's headquarters in Chicago, IL, United States

The London office focuses on customer success and account management in the Mid-Market and Enterprise sectors across EMEA.

London

This department focuses on assisting customers with inquiries, technical issues, and product-related support.

Customer Support

This department focuses on managing client relationships and driving sales growth across various market segments.

Account Management

This department is responsible for designing, coding, testing, and maintaining software solutions.

Software Development

The Customer Success and Support team at G2 is dedicated to ensuring that customers receive optimal value from their software solutions. By providing expert guidance and timely support, this team fosters strong relationships with clients, helping them navigate the platform, resolve issues, and leverage feedback to improve their experiences. Their efforts aim to drive customer satisfaction, retention, and success, ultimately contributing to G2's mission of empowering users through authentic software reviews.

Customer Success and Support

The Leadership Team at G2 is responsible for setting strategic direction and driving the overall vision for the company. Comprising executives from diverse areas such as product management, sales, marketing, and information security, this team collaborates to enhance G2's marketplace offerings, strengthen partnerships, and foster a culture of innovation—all while ensuring the organization meets its growth and operational goals. Their collective expertise enables G2 to maintain its position as a trusted resource for software decision-making.

Leadership Team

This department focuses on enhancing customer satisfaction and retention through effective support and relationship management.

Customer Success

The Marketing and Growth team at G2 is responsible for driving demand and increasing brand visibility through innovative marketing strategies and community engagement. They conduct market research to identify trends, optimize content marketing efforts, and enhance customer experiences. This team works collaboratively to create targeted campaigns that support G2's mission of helping users make informed software decisions while fostering a thriving community of software reviews.

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Other teams

Account Management

Software Development

Customer Success and Support

Leadership Team

Customer Success

Marketing and Growth