Tomas Duarte

Customer Experience Mentor

Tomás Duarte is a seasoned entrepreneur and executive with extensive experience in technology and customer experience sectors. Co-founder and CEO of Track.co since May 2012, Tomás has also served as a Board Member and Investor at Echo Interact since January 2024 and as a Board Member for Evomilk since October 2024. With a history of mentoring in customer experience through Gestão 4.0, Tomás held a position as a Board Member at FIEMG from January 2022 to January 2024. Previously, as a Founding Partner at BringData.co, Tomás played a crucial role in innovating customer database management. Additional achievements include co-founding the Associação Brasileira de Startups and serving as a Visiting Professor at Fundação Dom Cabral. Tomás holds degrees from Harvard Business School in Transforming Customer Experiences and Behavioral Economics, and a law degree from Faculdades Milton Campos.

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