Jardel Silva has over 14 years of experience in information technology, specializing in user support, computer networks, and IT infrastructure. They have held various positions, including TI Analyst at Grupo Canopus and Supervisor of IT Support at BRB Serviços. Currently, Jardel serves as a Developer GLPI at G4F and is the founder and CEO of Mundo ITSM, where they lead a team focused on IT service management solutions. Jardel's educational background includes a degree from the Instituto Federal de Educação, Ciência e Tecnologia de Brasília, completed in 2019.
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