Sydney Katso

Sydney Katso is a dedicated and results-driven Deputy Team Manager at G4S, where they focus on quality assurance and operational performance. With extensive experience in various contracts within the Department for Work and Pensions, including Universal Credit and Pension Credit, Sydney has a strong track record in customer service, team leadership, and operational support. Previously, they worked in client services at Serco and Barclays, and have successfully transitioned between roles and departments while maintaining high performance standards. Sydney is known for being approachable, solution-oriented, and calm under pressure, thriving in fast-paced environments that require excellent communication and teamwork. They hold a GCSE and BTEC in Business from Trafford College.