Gain Relationship is a customer-centric consultancy - co-founded by Sophia Agustina and Margaret Safford. 

Margaret and Sophia created the 9 Cs framework - a go-to-market (GTM) methodology to get closer to the customer and drive value for both your customer and business. 

It is a guide to deliver a personalized customer experience by asking customer-centric questions across the 9 Cs as identified in the framework.

Partake in the 9 Cs framework assessment to discover your strengths and opportunity areas to continue to elevate customer experience and business goals. 
https://www.cmocouncil.org/surveys/9Cs-framework-assessment

For more information on the 9 Cs framework and the solutions we offer, please reach out to:
▶️ Sophia Agustina - https://www.linkedin.com/in/sophia-agustina
▶️ Margaret Safford - https://www.linkedin.com/in/margaret-safford

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