Bashir Abdullahi

Bashir Abdullahi is an experienced professional in the field of IT service management and customer relations, currently serving as the Government Relations and Stakeholder Manager at Galaxy Backbone Ltd since April 2020. Prior to this role, Bashir held various positions at Galaxy Backbone, including Customer Service Manager and Contact Center Supervisor, where responsibilities included managing customer expectations, ensuring service delivery, and overseeing helpdesk operations. Bashir's career began at iNterra Networks as a Technical Support Desk Analyst and Customer Service Representative, focusing on incident resolution and customer database management. Educational qualifications include a Bachelor of Science in Computer Science from the University of Abuja and ITIL Foundation v3 certification.