Vikas Kumar is a Senior Program Manager currently working at ConverzAI, specializing in strategy and operations within the e-commerce sector. Previously, they held significant roles at Amazon and Gameskraft, where they focused on payments strategy, trust and safety, and program management. Vikas has a strong background in business process improvement and stakeholder management, underpinned by a Bachelor of Engineering from Acharya Institutes and an Executive General Management Program from the Indian Institute of Management Tiruchirappalli.
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