Darren Marshall is currently the Head of Customer Operations at Gamma Enterprise, where they lead front-line teams in incident support for the company’s enterprise customers. Previously, they worked as a Change Analyst and Customer Support Technician at Gamma from 2017 to 2019. Darren has an extensive background in customer service, having served as a Customer Service Assistant at both Costco Wholesale and Somerfield from 2004 to 2013, where they organized staff and managed stock. They also hold a BA (Hons) in Criminology from Glasgow Caledonian University and have completed studies in Social Sciences and Police Studies.
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