The Engineering and Technical Roles team at Gamma is responsible for designing, implementing, and maintaining the company's robust Unified Communications as a Service (UCaaS) infrastructure. This multidisciplinary team encompasses roles in software development, network engineering, security, and technical support, ensuring the reliability and security of communication solutions while enhancing collaboration and customer experiences across various markets. They work closely together to innovate and optimize systems, troubleshoot technical issues, and support the organization's growth in a rapidly evolving industry.