Cameron Horne

Cameron Horne is a skilled IT professional with extensive experience in service desk support and engineering roles. Currently serving as a Service Desk Analyst at GAP Group Limited since January 2022, Cameron provides first-line support to the head office and depots across the UK, handling responsibilities such as password resets, laptop re-imaging, and desk-side support. Prior experience includes roles at Lockheed Martin and Leidos, where Cameron functioned as a 1st/2nd line Engineer, managing tasks related to Active Directory, system health checks, patch management, and desktop support. Previous positions also include Service Desk Analyst roles at Wipro, ACCESS LLP, and Accenture UK, focusing on troubleshooting IT issues and maintaining client services. Educational qualifications include HNC and NC Computing from South Lanarkshire College and ITIL V3 certification.