Ian Crawford

Ian Crawford has a wealth of experience in customer success roles. Ian started in 2015 as an Account Management Associate at CEB, a leading member-based advisory company. Ian then moved to Meltwater in 2017, where they held several roles, including Manager, Client Success, Senior Account Manager, Client Success, and Account Manager, Client Success. In 2022, they began their current role as Director of Customer Success at Gappify.

Ian Crawford obtained a Bachelor's Degree in Business Administration and Management, General from the University of Iowa between 2011 and 2015. Ian also completed a Bachelor's Degree in CIEE Business & Society Program from Universidad de Sevilla in 2014. Additionally, Ian has obtained five certifications from LinkedIn since 2022, including "Using Feedback to Drive Performance" in September, "Time Management for Managers" in August, "Developing Your Team Members" in July, "Why Trust Matters with Rachel Botsman" in June, and "Leading with Values" in May.