Dave Boon is an experienced design leader with two decades of expertise in digital strategy and service design for top global brands. They specialize in user-centered design, driving impactful digital experiences through data analysis and continuous improvement. Previously, Dave held positions such as Head of User Experience at BAE Systems Applied Intelligence and Global Web Coordinator at Kraft Foods, contributing to award-winning digital transformation projects. Currently, Dave works as the Lead Service Designer at Gate One and is pursuing a course in Artificial Intelligence at MIT Sloan School of Management.
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