Lisa Nikolau

Lisa Nikolau has a diverse work experience. Lisa is currently working at Gatekeeper as a Revenue Operations Leader since September 2022. Prior to this role, they worked at Gatekeeper as a Customer Success Manager from November 2020 to September 2022. In their role as a Customer Success Manager, they focused on growing customer accounts through regular business reviews, health monitoring, solving customer queries, and leveraging new product releases.

Before joining Gatekeeper, Lisa worked at HubSpot. Lisa started as an Associate Customer Support Specialist in October 2018 and later became a Customer Support Specialist from July 2019 to December 2019. In these roles, they quickly adapted to customer needs, provided human and consultative support, and resolved issues via phone and email. Lisa also diagnosed software issues and collaborated with the HubSpot product and engineering teams.

Lisa also has experience working as an Implementation Specialist at HubSpot from December 2019 to November 2020. Additionally, they worked as an Account Manager at Bucksense, Inc. from April 2018 to September 2018, and as a Marketing Strategist at Antevenio Go from October 2017 to March 2018.

Before transitioning into the tech industry, Lisa had a career in journalism. Lisa worked as a Freelance Reporter from November 2015 to December 2017 and as a Staff Reporter at Humanosphere from November 2015 to July 2017. During their time at Humanosphere, they became the site's second highest contributor and covered the spread of the Zika virus across the Americas in 2016. Lisa was also a United Nations Fellowship recipient in 2016, reporting directly from U.N. events.

Lisa's earlier experiences include working as a Client Care Coordinator at Magnolia Behavior Therapy from October 2014 to March 2016, and as a Marketing Intern at the Alzheimer's Association from June 2013 to September 2013, where they focused on increasing participation in annual fundraisers and reorganizing company records.

Lisa Nikolau's education history begins in 2010 when they enrolled at Lawrence University. Lisa completed their Bachelor of Arts (BA) degree in Psychology in 2014. In 2012, they also pursued a Bachelor's Degree in Spanish and Iberian Studies at Universidad de Granada.

In 2019, Lisa attended ThePower Business School where they completed the Programa ThePowerMBA, specializing in Business Expert - Gestión y Administración de Empresas. Lisa obtained their certification from ThePowerMBA in September 2020.

Additionally, Lisa acquired various certifications in different fields. In 2017, they became Google Adwords Certified. Lisa also completed certifications such as Workato Automation Pro I and II Certification from Workato in September 2020, Email Marketing, HubSpot Marketing Software, HubSpot Sales Software, Inbound Sales, and Inbound Certification all from HubSpot between 2019 and 2020. In the future, Lisa plans to pursue a certification in Revenue Operations from HubSpot Academy in January 2023.

It is important to note that the certification named "Facebook Blueprint" only mentions the institution as "Facebook Advertising" without specifying the obtained month and year.