Marta M. is an accomplished professional in the field of Customer Success, currently serving as Global CS Leader at Gatekeeper since August 2022, and as a Customer Success Coach and Mentor at Catalyst Software since October 2020. Marta has previously held significant roles at Alcumus - North America, where responsibilities included directing Customer Success, Implementation, and Professional Services, managing multiple teams, and overseeing a substantial customer portfolio. Prior experience includes various leadership positions at Uberflip and Sysomos, focusing on enterprise-level customer management and strategic account segmentation. Marta began their career with roles in archaeological services and administrative assistance, complemented by educational credentials in Anthropology from McMaster University, Data Analytics from BrainStation, and Public Relations from Humber College.