Samuel Thomas

Customer Service Specialist

Samuel Thomas is a dedicated professional with extensive experience in production planning and operations within the MENA region. Currently serving as a Production Planner at Gates Corporation since June 2014, Samuel specializes in coordinating the central hose assembly workshop, focusing on timely order completion and delivery while driving cost reductions and continuous improvement initiatives. Previously, Samuel held roles as an Operations Coordinator and Sales Coordinator at Gates Corporation, managing mobilization of industrial equipment and customer service operations, respectively. Before this, Samuel worked as a Sales Coordinator at DAFNIA, providing comprehensive support for customer accounts. Samuel holds a Higher National Diploma in Business Administration, Management, and Operations from the Birla Institute of Technology.

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