A consultancy 100% focused on ServiceNow — independent, vendor-neutral, and built around delivery capacity, not billable hours. GBS Consultoria was created to solve a common problem: companies invest heavily in ServiceNow licenses but end up locked into over-customized, hard-to-maintain environments driven by consultancies optimizing for billable hours instead of outcomes. Our model is different — no license resale, no platform commissions, and no incentive to inflate scope.

We provide advisory and architecture services, including health checks, architecture reviews, CSDM alignment, platform roadmaps, and upgrade readiness. We deliver end-to-end implementation and evolution across ITSM, CSM, ITOM, ITAM, CMDB, App Engine, and IntegrationHub. We also offer nearshore staffing with certified ServiceNow consultants from Latin America supporting US and European projects, with strong time zone alignment and a trilingual team.

Our delivery model is built on a full-stack ServiceNow team, including architects, tech leads, developers across all seniority levels, project managers, and business analysts, covering the entire delivery lifecycle. We maintain an active LATAM bench of certified consultants ready to deploy across the full ServiceNow ecosystem. Our experience includes enterprise and regulated environments, delivering for organizations such as AB InBev, Banco do Brasil, Stone Payments, EDX, LGPDNOW, and others. We are also deeply connected to the global ServiceNow community through technical content and meetups.

We serve mid-market and enterprise clients across Brazil, LATAM, Europe, and the United States, as well as partner consultancies that need senior technical capacity without the cost of onshore teams.

GBS

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GBS

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