Fatima Maclang is currently serving as the Customer Experience Operations Process Lead and Process Standards and Practices Lead at GCash (Mynt - Globe Fintech Innovations, Inc.) since 2023. Previously, they held various roles, including Senior Business Analyst and Business Analyst, at Smart Communications, Inc. from 2018 to 2021. Fatima is pursuing a Bachelor of Science in Industrial Engineering at Bulacan State University.
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