Keith Jones is a seasoned Technical Account Manager currently at Gcore since February 2025. Previously, Keith served as a Senior Customer Success Engineer at Limelight Networks and Edgio, focusing on edge application orchestration and content delivery services. Prior experience includes Solutions Consultant at Conviva, with a strong emphasis on streaming media intelligence, and Senior Solution Engineer & Delivery Lead at Actual Experience plc, where responsibilities included pre-sales and customer relations that generated over £1 million in revenue. An expert in Quality of Experience (QoE) and Quality of Service (QoS), Keith also has a robust academic background, holding a PhD in QoS and QoE from Queen Mary University of London, complemented by a 1st Class degree in Electrical and Electronic Engineering. Prior positions include Senior Consultant at Intergence Ltd and Technical Account Manager at Cisco Systems. Keith began career as a professional photographer and has extensive engineering experience from Fujitsu.
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