Melissa Lederman is currently a Senior Customer Service Manager at Global Cloud Xchange, where they directly interface with customers and collaborate with sales to ensure optimal service. They have extensive experience in customer service management, having previously held senior roles at Level 3 Communications and billing management at Yipes Enterprise Services. Earlier in their career, Melissa worked in accounts receivable and credit management at various companies, including Vanstar Corporation and Advanced Fibre Communications. Melissa graduated from the National Institute of Credit and also attended Butte College for General Education and Law.
Location
Concord, United States
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