Freddie Bates is an experienced professional in customer success and client management, currently serving as a Customer Success Manager at Gearset since September 2024. Prior to this role, Freddie held positions at NBS as a Customer Success Specialist and Customer Onboarding Specialist from June 2021 to August 2024, and worked as a Qualitative Data Consultant at Wordnerds, where a linguistics-first approach to social listening was emphasized. Freddie's earlier experience includes a Specialist Engineering and Technical Sales Consultant position at FiveThree7, managing recruitment processes, and a period of backpacking across Asia, Australia, and New Zealand between September 2018 and 2020. Freddie holds degrees from Newcastle University and The Perse School, Cambridge.
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