Thomas Giffin

Thomas Giffin Cert CII is an experienced professional with a diverse background in customer support, insurance, compliance, and operations management. Currently serving as a Customer Onboarding Manager and previously as a Customer Support Engineer at Gearset since May 2021, Thomas provides technical assistance through various channels and supports sales efforts. Prior to that, Thomas worked as an Insurance Manager at Rnwl, focusing on industry research and product expertise. Thomas's earlier roles at Freedom Insurance Services included Compliance and Data Protection Manager, where compliance with GDPR and FCA regulations was emphasized, and several positions in the call center, culminating in a Senior Call Centre Supervisor role. Thomas also has experience as an Independent SEO Copywriter and worked as a Wine Salesman at Cambridge Wine Merchants. Thomas holds a Bachelor of Arts in English Language with English and American Literature from the University of Kent.