James Ludwick

James Ludwick has extensive experience in customer service and client relations, beginning with the Law Offices of William R. McGee as a Client Services Representative, where documentation for prospective clients was managed and inquiries about California Lemon Law were addressed. Following this role, James served as a Program Services Supervisor at Renovate America, ensuring service level agreements were met while coaching a team and resolving escalated issues. A long tenure at Willis Towers Watson as a Customer Service Representative involved supporting clients' administrative needs, managing inbound and outbound calls, and collaborating with management to enhance service value. Current employment as a Customer Service Representative at GEICO continues to build on this rich background in customer service roles, which also includes earlier experience at HD Supply and Renovate America.