Jennifer Johnson is a senior insurance leader currently pursuing a Bachelor of Arts in Business/Corporate Communications at the University at Buffalo. With over 19 years of progressive experience at GEICO, they have held various leadership roles, including Senior Director of Claims and Sales & Service Director, where they successfully drove significant improvements in team performance and customer satisfaction. Jennifer has expertise in insurance claims management, risk analysis, and team leadership, and is recognized for their ability to streamline operations and enhance compliance across large, distributed teams.
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