Michael Vatalaro is an experienced Project Management Analyst at GEICO, where responsibilities include enhancing user experiences for Specialty Lines systems and performing benefit analyses. As a Lean Six Sigma Black Belt candidate, achievements include successfully improving application throughput by 21% in the membership process and integrating towing services into claims platforms. Prior to GEICO, Michael led the Digital Innovation Team at BoatUS, focusing on customer experience enhancements and digital solutions, and served as a writer for various publications. Educational credentials include a Master of Science in Science Journalism from Boston University and a Bachelor of Science in Zoology/Animal Biology from the University of Maryland.
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