Brian H. has over a decade of experience in technical support and customer service roles across various prominent companies. Currently serving as a Technical Support Engineer at Gem since May 2020, Brian H. has previously worked at Highfive Technologies, Inc. as a Product Content Support Specialist from March 2015 to May 2020. Prior to that, Brian H. held two positions at Netflix, including Global Customer Service Research Specialist and Global Customer Service Representative from December 2011 to February 2015. With a strong background in support and customer service, Brian H. has developed expertise in resolving technical issues and enhancing customer satisfaction.
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