Drew Dixon is an experienced professional in customer success and management, currently serving as an Enterprise Customer Success Manager at Gem since October 2025. Prior to this role, Drew held various positions including Strategic Customer Success Manager at Employ and Integrations Product Manager and Partnership Manager at Apploi. Further experience includes serving as a Senior Customer Success Manager at Paycor and as a Customer Success Manager at both Paycor and Journey Payroll & HR. Drew's early career involved roles as a Recruiter at Advance Services, Inc. and as an Alumni and Fundraising Officer at Augusta University, complemented by an initial position as a Press Room Associate at Augusta National Golf Club. Drew holds a Bachelor's degree in Business Administration, Management and Operations from Augusta University and an Associate's degree in Chemistry from Young Harris College.
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