Jere Carroll

Jere Carroll is a seasoned professional in revenue operations and customer success, currently serving as the Senior Director of Revenue Operations at Gem since November 2025. Prior experience includes a role as Senior Director of Revenue Operations at Pantheon Platform from October 2020 to November 2025, where accomplishments included establishing a customer operations function, developing compensation strategies, and improving forecast accuracy. Previous roles encompassed leadership positions at TripActions, focusing on customer success enablement and operations, as well as business development roles at Axus Travel App and Casto Travel. Jere's career began with customer-centric roles at Backroads and Trek America, alongside an early position as a Park Ranger with the National Park Service. Jere holds a Bachelor of Applied Science degree from the University of Maryland.